Privacy Policy

Last updated: Nov, 2025

Austo Entertainment LLC (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, services, and booking experience.

By using this website, you agree to the practices described in this policy.

1. Who We Are

Austo Entertainment LLC
Location: California, United States
For privacy-related requests or questions: austin@djausto.com

2. Information We Collect

We collect personal information that you voluntarily provide through our booking form or other interactions on the site, including:

  • Name
  • Email address
  • Phone number
  • Event details (date, location, type, preferences)
  • Other information you choose to share

We also automatically collect usage data through cookies and analytics.

We do not collect uploaded files.

3. How We Collect Information

We collect information in the following ways:

A. Directly from you

Through:

  • Our booking form
  • Inquiry forms
  • Any direct messages or interactions you voluntarily submit

B. Automatically

Through:

  • Cookies
  • Analytics tracking
  • Standard web logs

4. How We Use Your Information

We use the information we collect for purposes including:

  • Responding to your inquiries and managing bookings
  • Communicating with you about your event
  • Improving website performance and user experience
  • Internal analytics and reporting
  • Operating, maintaining, and enhancing our services

We do not sell your data.

5. Third-Party Services

We use trusted third-party tools to operate our business and deliver services. These may process certain personal data on our behalf.

We currently use:

  • Webflow (website hosting)
  • Google Analytics (website analytics)
  • HoneyBook (booking management + CRM)
  • Zapier (connecting form submissions to HoneyBook)

Each provider follows its own privacy and security practices.

6. Cookies & Tracking

Our site uses cookies and similar tracking technologies to:

  • Understand how visitors use the site
  • Improve performance and user experience
  • Support analytics

You may adjust your browser settings to block or delete cookies, but some features may not function as intended.

7. How We Store & Protect Your Information

We take reasonable measures to secure your personal information, including:

  • Encrypted form submissions
  • Secure servers
  • Restricted access to sensitive information

However, no online system is fully immune to security risks.

8. Data Sharing

We do not sell, rent, or trade your personal information.

We only share data with:

  • Service providers mentioned in Section 5
  • When required by law
  • When necessary to respond to your requests (ex: creating a booking)

9. Your Rights

You may request the following at any time:

  • Access to your personal information
  • Correction of inaccurate or outdated data
  • Deletion of your information (“right to be forgotten”)

To make a request, contact: austin@djausto.com

We will respond within a reasonable timeframe.

10. Retention of Information

We keep your information only as long as necessary for:

  • Providing services
  • Legal obligations
  • Business record-keeping

After that, it is securely deleted.

11. Links to External Sites

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

12. Updates to This Policy

We may update this Privacy Policy periodically.
The updated version will always include a revised “Last Updated” date at the top of the page.